How to apply
Apply online from your phone or computer. You do not need to come to the office, and we do not accept paper applications. You can save your application and finish it later.
When we send the application
- Check first. Use Do I qualify? and leave your name, email and cell phone. That puts you in our leasing system.
- Look at the home. Video, Street View, a drive-by, or an open house.
- Tell us you want to apply. Choose “I’m ready to apply” in Do I qualify?, or text (504) 252-0853: “APPLY” and the address.
- We text and email you the right application for that home, with the links you need.
Which application?
| Home | What we send you |
|---|---|
| Rent Restricted (with or without a voucher) | The AppFolio Affordable application and the NOAMM Rent-Restricted form |
| Project Based (HANO waitlist) | The AppFolio Affordable application and the HANO eligibility packet |
| Market Rate or Co-Living, with a voucher | The AppFolio Residential application and the NOAMM Voucher form |
| Market Rate or Co-Living, no voucher | The AppFolio Residential application only |
Documents to upload
Take a clear photo of each document — all four corners showing, nothing cut off, easy to read — and upload it in the application.
Affordable application
Every adult (18 and older):
- Government-issued photo ID that is not expired
- Social Security card
- Birth certificate
- Proof of ALL income: your 6 most recent pay stubs if you work; Social Security, SSI, disability or retirement letters from the last 90 days; a signed letter from anyone who gives you money regularly; child support records
- Your most recent bank statement (last 30 days), if you have a bank account
Every child:
- Social Security card
- Birth certificate
- Proof of any income the child receives (for example SSI or child support)
Housing Choice Voucher: a photo of your voucher and the name of your caseworker at HANO or the LHC.
Residential application
Every adult who will live in the home:
- Government-issued photo ID that is not expired
- Proof of income: your most recent pay stubs, or an offer letter or benefits letter
- If you have a Housing Choice Voucher: a photo of your voucher
Household income should be at least 3 times the monthly rent.
Good to know
- Every adult must fill out and sign an application.
- Names, dates of birth and Social Security numbers must match on the application and on every document.
- The application fee is $50, paid online in the application. It is not refundable.
- Your application is not complete until the fee is paid, every form is finished and every document is uploaded.
- We run credit and background checks on every adult applicant.
- We do not hold homes. Until your application is complete, other people can apply, and the home goes to the first complete, eligible application.
Need help?
We help with applications and HANO paperwork only during walk-in hours: the 1st and 3rd Fridays of the month, 2:00–5:00 p.m. We do not make appointments for routine application help. If a disability makes it hard for you to apply online or come at those times, ask for a reasonable accommodation (see below) and we will set up another way to help, including filling in the application with you.
Walk-in application help: 1st and 3rd Fridays, 2:00–5:00 p.m.
At our office, 2420 St. Claude Ave., New Orleans, LA 70117. This is the only time we help with applications and HANO paperwork — no appointment needed, and we do not make appointments for application help. Bring your documents.
Next walk-in Fridays:
- 1st and 3rd Fridays of each month
Need help because of a disability? Ask for a reasonable accommodation.
If a disability prevents you from using our standard process, you may request a reasonable accommodation through management@noamm.com, by mail at NOAMM, 2420 St. Claude Ave., New Orleans, LA 70117, or in person at our office, 2420 St. Claude Ave., New Orleans, LA 70117. Someone may also request an accommodation on your behalf. Requests do not require a special form. We will consider an accessible alternative, including telephone assistance when appropriate.